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Case Study 3

Royal Wootton Bassett Town Council

R.W.B.T.C. Return to AIS Ltd

we are happy to draft a few words out regarding the Town Council's decision to again return to AIS Ltd for its Photocopier/Printing/Scanning provision.

A while ago Royal Wootton Bassett Town Council wished to renew its contract for its Photocopier service and at that time, upgrade to a colour system.

Under Local Government Regulations we were obliged to seek competitve quotations and the seemingly most competitive quotation was received by another company. Assurances were given by this company that we would receive a high quality of support and after-care service. Unfortunately, they were unable to deliver this and we suffered an array of problems during our contract with them.

We are delighted that we are again returning to AIS as we have enjoyed excellent service from you for several years now. For this reason we would be happy to recommend your company.

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